Business Continuity Planning, often over looked, but in order to achieve a good CQC report, it is imperative these are tip top and shiny. BCP can be anything from flow charts in the emergency area showing staff what to do if the power goes out to what to do if there’s a Covid 19 outbreak. We can help you put these together in a handy document and even guide you on drills for your staff so everyone has a thorough knowledge of what to do if a situation ever arose.

We would love to come in and spend some time with you and adapt your policies so that not only are they in line with current legislation, but just as importantly, your practices. 

Auditing is at the absolute heart of compliance, and here at OC it makes ours sing! From a regulatory perspective the CQC will look for a robust schedule and follow ups into practice if you don’t achieve 100%. Auditing is the tool that ensures your service users are consistently getting top quality care, from meal evaluations right up to medication audits. Having perfect audits is the best way to prove your standards are sky high, and we are delighted to be able to ensure your audit schedule and records are up to scratch.

The CQC are ever moving in line with green living, the world is becoming digitised and your business needs to meet this too. We will assist you in implementing technology solutions to streamline your processes and ensure your documentation is easily accessed by all necessary staff and assist you in finding the correct route for individual providers.